ClearHome Self Storage - Baker

NC

(I never post online reviews. Yet I am making a worthwhile exception here to share my positive experience for this facility in Hickory. Just staying anonymous to maintain my privacy.) I have picked this facility over other businesses in the area twice for I truly loved their Excellent Customer Service. Manager, Katrina Adams is a wonderful personable lady - polite, honest & hardworking - a rare trait for a storage facility front desk staff. She gets to know her customers well and assists them to best of her ability to ensure customer satisfaction is retained. Despite being busy at her desk with incoming calls or trainings, she doesn't make her clients feel rushed whether current or new ones. I have observed that she always responds to any situation with calmness and maturity towards all and even deescalates calmly before a situation goes out of control with an irate customer even while attending to another customer at same time. She is a real asset to the storage company and surely deserves a raise! May she continue to make a positive mark on our community with her sincere service & good vibes. May God bless her and her family!

Michael Roland

Awesome place to keep your things safe! I’ve had a unit for almost a year, and had no problems. Katrina there, has always been a big help and extremely professional! If you’re looking for a storage unit or storage, this is the best option!

Rob Allen

These ladies are great. They answered all my wife’s questions. They took their time and didn’t make us feel rushed. We love doing things face to face. Highly recommended. Truly great experience.

Monica Allen

Awesome ladies. I love being able to work face to face with individuals. So happy with our experience and the units. Really talented team and super helpful.

Eric Burns

Katrina was awesome and super easy to work with! Best place around to rent a Uhaul!