Brooks Mini Storage - Harrison Blvd

Mia B

My experience here was quick. Johnathan was very helpful, polite, and very knowledgeable about the products offered. I give this facility a 5 star rating because of high quality of customer service provided to me, throughout my complete transaction.

Angelica Lea

I forgot to do a review when I got the storage unit but here is my review after moving out. I think it’s 5 stars. They are amazing staff and very helpful. Overall quiet area and pretty safe area. I had no issues. The person that moved out of my storage before I got it didn’t let them know. So the lady (I can’t remember her name) wouldn’t let me move my stuff in until she swept it out and made sure mouse and insect repellent went down. Communication with them was easy and overall good place. The move out process went pretty smooth as well. She (same lady that got my boyfriend a storage unit today, and helped me a year ago) let me know all of my options as far as getting a bigger storage unit because my boyfriend wants one, or just letting this be my last month. She walked us to the storage area and was extremely sweet and polite. Clean office and clean restroom as well.

Lul Bape

Man listen! Mr Johnathan Handy was so attentive in helping me and my mother make our storage stay peaceful. Go see him at the Kinston location, you won’t be disappointed

Brandy F

The process of selecting a unit was straightforward, but I made the mistake of not factoring in the weather in NC and not choosing a temperature-controlled unit, as well as the right size. When I called, Jonathan was incredibly helpful. He was pleasant, professional, and took the time to thoroughly explain all of my options. He made sure to find the most cost-effective solution, and I really appreciated that. It was clear that he genuinely cared about my situation, and I didn’t feel like just another tenant. The units were clean and well-maintained, which added to the positive experience. I couldn’t be happier and I’m really glad I found this company!

Darlene Morgan

May 6, 2025

The overall experience with Brooks was great. This was my first time using a storage so my inexperience led to a little confusion. The customer service team was readily available to sort it out. Everyone was very friendly and professional. Thank you!