10 Federal Storage - Lanvale Rd NE

Matt Heavener

August 9, 2025

No one working at the facility sucks. I have to call to tell them when the place is dirty,when the gates broke,when like this week the air is broke in the climate controlled building. Rent keeps going up service keeps going down. Air been broke over a week in my building think they will give me a credit prob not unless I call and beg for it. I'm 1 rent increase from moving out. I wish they would put weather strip and door sweeps on all the doors to save electric rather than raising the rent every 4 months and saying it's cause cost have went up here so.e photos looking at day light coming from around doors and from outside at night where u can see lights inside these things are easy and cheap fixes that would save electricity and mo ey. But just raise the rent and do t worry about it.

Melanye Ann

December 10, 2025

Crawling with bugs. I have never had an experience this bad where little roaches are in every box and bin I stored. Better now that the winter is here but we will not be using this storage center come spring. They are now raising our rent by 1/3 for the same unit we've had. Very unsatisfactory and we are leaving ASAP.

D R

Payment options make it an easier process, as opposed to most that are cash only. They give you a gate code as well, so you can have 24hr access, compared to others that make you have someone let you in and out every time you come back. Whether it's an auction win or monthly rates, they have everyone beat.

Robert Hansbury

December 2, 2025

I was suppose to be pro-rated for 2 months. I only got the deal for the first month. I got to the gate and was given the wrong code. Once I put my stuff in my unit I came back the next day and the door was broken and not able to open. (This was done on the 25th of November). I called and rep send a request to a vendor and they never showed up. I was told it was for a part but still hasn't been fixed as of December 2nd. I called and called and kept getting different responses. I asked for them to take care of me for my inconvenience of not able to access my unit. WE DONT DO REFUNDS is what is said to me. So now I have to keep paying for a unit I can't get into? Don't come to this place it isn't worth your money and time. Staff is helpless and management doesn't talk to people. I'm taking my business elsewhere

Randy Gardner

June 26, 2024

Not a safe place to store your travel trailer. Better make sure you have it locked up good. My battery was stolen. The next time I went over somebody hit the camper popping a hole through the side. They do not watch their cameras and they were no help to me. And raised my price per month.