National Storage Lakewood - Berea Road

John Smiith

November 11, 2025

My storage unit was broken into today and thousands of dollars of tools were stolen. When I told Denis the property manager about the issue he tried to shift the blame on me. I made a police report and filed an insurance claim. it looks like who ever broke in took care to cover their tracks or had a master key. I believe it was the property manager Denis that stole my tools because he saw me going in and out for tools on multiple occasions. I would NOT rent from this storage unit. You have been warned.

Christina Sherry

National Storage was our first stop & our last. We were greeted by, Dennis. He impressed us by how helpful, friendly & professional he was. We did not want to look anywhere else. National storage is lucky to have such a fine young professional man represent their company. I will be referring everyone I know to National Storage because of Dennis. Keep up the great work.

CHANITTA WESTBROOKS

I had an amazing experience at National Storage in the Lakewood area near W 117th, and I truly have to shout out Dennis for his exceptional customer service. From the moment I walked in, he was professional, patient, and genuinely helpful in making sure I found the right unit for my needs. Dennis took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free. Moving and storage can be overwhelming, but his positive attitude and attention to detail made a huge difference. The facility itself is clean, secure, and well-maintained, which gave me peace of mind knowing my belongings are in good hands. If you’re looking for storage in the Lakewood or Cleveland area, I highly recommend this location. Ask for Dennis he truly goes above and beyond!

Erika Serrano

Wanna give a huge thanks to Dennis for helping me out on my issue this afternoon. Great customer service. Help me out with my storage situation thank you soo much I appreciate you. Will definitely recommend him to anyone looking for any storage units. 10/10 thanks again Dennis

Christopher Phillips

We had a great experience yesterday renting a unit. Dennis was so professional and yet very down to earth he made the process so easy. As far as the facility it looks clean and well maintained. Again, Dennis made it so easy to understand maneuvering the facility as well.