Public Storage - Upper Arlington - 4780 Arlington Centre Blvd

Melissa Gregory

I wanted to share that Stacey at you upper Arlington Ohio office was the most helpful and pleasant I have encountered at any business in months. She was smart and problem solved for a customer. Fantastic job.

Elizabeth Pollack

We had a great experience opening up a unit with Public Storage. There was a great sale going on, so we got a fair price and all our needs met. Front desk staff was great and connected with them about being from Colorado!

Wes Shelton

So, had a question about payments and saw Arlene today 2/7/25 and she fixed everything up quickly. She has provided excellent customer service from the first time we moved in up to now. She is very helpful and dedicated to what she does. (Guess this is how you add a second review - to edit the first?) (February 2025) Arlene did a great job of getting us through the internet process. She also got us running on the app. She is very helpful and friendly. The unit was clean and everything was in order when we moved in. (September 2024)

PUPPALA VENKATA PAVAN KUMAR

Very friendly staff and helpful. Yasi is very helpful in completing the paper work and access. Highly recommend

Joshua Gunderson

January 27, 2025

Absolutely the worst storage facility company I’ve ever gone with. Monthly bill went from $135 up to $200 after two months. Then increased to $250 a month. The second you’re late on your payment they lock you out of the facility. Lots of hidden fees and this facility is quite run down. They’ll send you to auction if you fall 2 months behind, where every other company gives you 3 months which is how it’s laid out in the law. Would not recommend any of their locations after the horrible 8 months we had with them as our storage facility. Much better, nicer and cheaper options available in the area. Only thing positive I have to say about the company, the facility or the staff is that Arlene is such a sweetheart! She was always super helpful and has the best customer service I’ve ever seen.