Public Storage - Gresham - 2636 NE Hogan Dr

M5N3SS

December 23, 2025

Customer service was great. Abigail is wonderful and answered my many questions. 4 stars because I wasn't able to finish purchasing my unit online or with the app which forced me to continue in person. However, I got to speak with Abigail and everything went smoothly after that. I was even able to finish my account online and eventually log into the app, allowing my future payments can be controlled online.

Tre Lyons

Mike was super helpful and accommodating. He turned super stressful situation into a stress reliving situation. I accidentally rented an inside unit when I ment to rent an outside unit and was too busy to fix it right away. Mike gave me a courtesy call to check in and I explained my issue and he fixed it within minutes of me arriving to the office.

Hailey

Abigail was quick and helpful to figure out how to upgrade my unit. She told me all the information I needed to get started on moving my stuff to a bigger one as well as a happy attitude and cheery jokes!

Doug W

September 27, 2025

I CAN NOT STRESS THIS ENOUGH, ☆DO NOT STORE ANYTHING HERE!☆ Absolutely the worst place you could store. The manager is rarely there. If you want to make a payment you will have to go to another location. They have an infestation of rats throughout all of the indoor, "temperature controlled" units. The outdoor tenants also have to deal with the same issue. We found that they were chewing through the insulation in the ceiling and dropping in getting stuck. We had to wipe down everything we could save with bleach water and lost most of the furniture and almost all of the clothes that was stored in there. Things that were inherited from family 80+ years ago and are irreplaceable are completely ruined. But don't worry, if its not the rats and maggots in your unit, someone will come by and drill out your locks. Both units on each side were destroyed as we moved our stuff out and found parts of a drilled cylinder in our unit from the neighbors. As for the temperature control, they leave the air conditioning unit on into the fall and winter so moisture builds up in the units. We had a thermometer in our unit that keeps the max high and low temperature readings. 40 degrees to 110 seems pretty controlled. Absolutely will NOT use a public storage again.

Tony Nichols Sr.

November 1, 2025

Price is good but service is lacking. My app wont work. I talked to the guy and his answer was reinstall it. I tried that but no luck. Other problem is one of the units I have the door doesn't stay open unless all the way up and it slams down. I have a young son that if that door came crashing down on him it could kill him. I have asked them to look at it and 2 plus months later no one is here