Public Storage - Portland - 1202 SE 82nd Ave

Freya of Odd Fox and Fern

I've rented from Public storage in many locations across California and Oregon. At no location have I had as good of an experience as I have at 1202 Southeast 82nd Avenue. Every staff member that I have interacted with since opening my first storage unit there a little over 6 months ago has been super friendly, helpful, and conscientious. I find it truly impressive that every time I've been on site someone has come over to introduce themselves if we haven't met before, and they always show interest in ensuring that my needs are met. This is well above the level of service and site awareness that I have come to expect from Public Storage overall. I'm genuinely impressed and feel really lucky that this is the location closest to my home. I like to particularly shout out the staff member I worked with recently to open a second unit here, Erin, who helped me out even though I was almost an hour early for my setup appointment and made sure I got the most out of my services there.

Cliff Heaberlin

January 4, 2026

I’ve had a great experience with this storage facility. On Sunday Dave helped me jumpstart my car, which was far beyond what I expected (I accidentally left my driving lights on while I loaded/unloaded). Outstanding customer service and I’m very grateful. 1/4/26 update: took a few stars off because they raised my rent by $100 a couple months after moving in my stuff. Watch out for that!

Kitty Drake

Joshua is the most helpful and knowledgeable property mgr for any Public Storage facility I've rented in Portland in the past 25 years. He's helpful, courteous and explains the process thoroughly, with concern for the renter, as well as the convenience and benefits of Public Storage. I'm fortunate to have 4 units under his care.

Digger

Great price for the size of uint i am renting and the fact that I fell like my belongings are safe and secure is good the only issues that I have is that they're not 24hour access units. But over all great staff and felt very welcomed...

Hunter Wolff

December 8, 2024

We had to sit around in the parking lot for 30 minutes waiting for the manager to get back and help us as first-time customers. She saw us pull into the parking lot when we arrived and still chose to leave for 30 minutes. Super helpful when we connected with her though. Update (5 months later): While attempting to close our account and return our lock at the front office — during business hours — again, nobody is in the office or reachable. Due to this recurring issue, I would not recommend this location unless you don’t plan on having any business with the front office.