Shenango Mini Storage

Susan Horning

February 4, 2022

I have never written a bad review before, but I feel that my experience with Bob and Betsy at Shenango Mini Storage was so unbelievable that I need to warn people about their totally unprofessional behavior. We had reserved a 14x15 unit and were going to pay the first three months in advance. The area was hit with an ice/snow storm on the day of our scheduled appointment to complete the paperwork and make the payment. Bob wanted to close early for the day, so he called and rescheduled for the following day and said we could come in between 9-2 p.m. I received a call from them at 11:20 wondering where we were. They had decided to close at noon instead. We weren't able to get there before 1:00 so they said they agreed to wait. The bus was having issues due to the snow so when we learned that we'd be delayed by 10 minutes we called to let them know. They told me to take my business somewhere else and hung up on me. The move was scheduled for the following day, so I spent several stress-filled hours trying to find a new location. These individuals are heartless and unprofessional. I do not recommend their services at all!

Jason Gibson

I’ve rented off of them for a few years and never had an issue with them. Bob and Betsy both are great people to deal with. Very reasonable rates and clean units.

Emily Moore

Lovely staff, very easy uhaul rental

Perry W

May 12, 2024

You'll regret dealing with these miserable folks. Could not get a hold of them for weeks, when I did, I got hung up on because I dared to question why I couldn't reach anyone. Save your business for someone who values customers.

Dasjah Anderson

April 23, 2021

I love when I wake up early in the morning to supposedly get a call back from the owners wife about a 10 x 10 storage unit that ME and MY FRIEND called and they said they had both a 5 x 10 and a 10 x 10 unit just to tell me the next day they don't have anymore great place full of a bunch of old unprofessional miserable people.