SmartStop Self Storage - Boiling Springs - McCullugh Rd

Kathy Hammacher

I gave a five star to Extra Space Storage. Now that the company has changed to Smart Stop Self Storage without notice of any type I am not real happy. Last month went to the unit had 2 locks on it. Called no you have never been late so that must not have been your unit. Went over next day lock moved to unit beside ours. Got a call today saying 5 days late and to avoid a 20% late fee pay today. Extra Space called on 4th if not paid on 3rd or sent text message. I did forget to pay and am thankful they called. I tried to set up account to pay on Smart Stop but said last name or email was wrong. Called paid over phone. Confirmation was so long 15 numbers and was said so fast had to listen too three times to make sure I had it right. Hope this is not going to be the way the place is handled going forward. Hope i can pay on line and not the phone ever again. And that service is as good.

Thomy Bolduc

Brittany was awesome. Very patient in working with us and was very detailed with the information she provided. GREAT customer service. Thanks for all the assistance.

Cynthia McKenzie

It was a pleasure working with Pat at Public Storage in Boiling Spring. He made the process very easy.

Paula Moss

I am so grateful that Betsy was able to help me get everything I needed and give me a boost of confidence along with it! She turned an upside down day into a great day with her knowledge and kindness!. Thank you from the bottom of my heart!!!

Russ Colberg

We had an exceptional experience going through the rental process and making sure we locked things up securely. Everything was very clean and well run. We were able to find the size unit we needed and completed the deal quickly and securely.