Extra Space Storage - 3650 - Austin - Airport Blvd

Tawfeq Ahmed

Jared was super helpful and giving me the information I needed to get in here with the semi truck. The place has a great layout and everyone's very accommodating. If I lived in the area would be more than happy to get a unit from these guys

edith Murry

What started out as a payment issue for me, turned out to be the best experience I’ve had to date with Extra Space Storage at the Airport Blvd location! Jared, the employee I had the pleasure of working with, went above and beyond! He took time and gave great customer service and showed interest in sincerely getting my questions and request answered! I really appreciate that. Even when I didn’t think anything would go forward and I had just decided to move to another storage company, I was happily surprised, when I received a call that Jared (I think worked behind the scenes) got what I requested done. What great customer service! I recommend this storage facility on Airport Blvd, if you are looking fora storage and someone to work with you to get things done! Thank you!

Eric Turner

We had a great experience with Extra Storage on Airport Boulevard, largely thanks to Jared. He went out of his way to follow up after noticing that our unit appeared unsecured, just to make sure everything was properly closed out and that our account was fully taken care of. His communication was proactive, clear, and genuinely helpful — it was obvious he cared about doing things the right way and looking out for customers. We really appreciated him reaching out and making sure there were no loose ends. Great customer service all around.

Joe Rodriguez

The introductory rate was amazing. The facility itself is kept pretty clean and definitely has a safe and secure feel to it. Jared, the store manager, is kind and friendly. He took the time to explain the proper steps to the move out process. Great customer service is always a plus. The staff at the front desk are always smiling and happy to answer any questions. Great overall experience aside from the price hike but I understand they have to keep up with rising costs while still bringing value to us, the customer. Keep that in mind. There are plenty of cheaper storage places within a 20 mile radius, but as the old saying goes "you get what you pay for". Thanks again Jared not just for doing your job, but for doing it at a high level.

Jon Brown

This place is run by Jared, and he is ABSOLUTELY AWESOME. My #1 concern was my stuff being safe, and this place is being very competently & safely run by Jared, & he's a GREAT guy. I had lots of complicated changes & questions for him after a year of being here, and he helped me out and got everything taken care in an INSTANT. I was kinda worried about management not working with me on changing units/insurance/etc and it all could not have gone smoother. If you want your stuff to be in a reliable, safe, competently run storage unit facility with GREAT customer service - this is your spot! Been here a year and not leaving anytime soon. Thanks Jared!