Public Storage - Cypress - 13610 Cypress North Houston Rd

Google user “Snap” Google user

Experience was great ,had an issue and Rosa was on it. I was expecting the typical run around but no , Rosa waa calm cool collected and understanding and i canr thank her enough . To her it was a small thing but to me it was huge and i will definitely be back to this very location if ever needing a storage facility again. Nice to see a amilng face and a good honest and compassionate person 😀

Cheri Stine

This location is well-managed by Rosa. Even though one can do just about everything online, Rosa has helped us when something could not be addressed in the app. The app is fantastic, but a real human available is paramount to us. Rosa truly cares about the business and her customers, and that gives us peace of mind. She will work with you and make you happy!!!

Isabel Alvarez

The manager Mrs. Rosa has been so amazing these couple of years I only said I would rent for a few months and I’ve been here several years now. She’s always so cheerful, supportive, very friendly and caring. She has a welcoming smile and always wavies to all her customers. The property is very clean and she remembers all her customers by name which is amazing. If anyone deserves to be praised it’s definitely Mrs.Rosa. I really hope her upper management knows they have a rock star working for them! If I could give her more stars I definitely would. Highly recommend everyone to post about Mrs. Rosa!!

Mark Rangel

Rosa was great help today! I came in unsure of the size I needed and she was very helpful in showing me around and helping me find what I needed. I appreciate customer service like this! We need more people like her everywhere !

Jonathan Ruiz

Rosa is absolutely amazing! From the moment I walked in, she made the entire process smooth and stress-free. She was knowledgeable, patient, and went out of her way to answer all my questions and make sure I got exactly what I needed. You can tell she genuinely cares about her customers. The facility was clean, well-maintained, and secure. Having Rosa there made it even better. Highly recommend asking for her if you’re considering storage at this location!