Extra Space Storage - 0755 - Dallas - McKinney Ave

Ashly Westbrook

⭐⭐⭐⭐⭐ I couldn’t be happier with Extra Space Storage! They answered the phone right away, and the whole process was super easy. Everything was ready for me — the app worked great, I got text updates, my lock was ready, and my unit was ready when I arrived. They really have this down to a science. They are a little pricey in my opinion, but I had an emergency and needed storage fast. I chose them because I used them before and knew it would be smooth — and it was! Thank you for making a stressful moment so easy. 😊

Shari Thompson

I cannot say enough great things about Brenda, the store manager at Extra Space Storage. From day one, she has been an absolute delight to work with and has consistently gone above and beyond to ensure the facility is well maintained and up to date. My experience—both with my medium-sized unit and overall—has always been positive, clear, and stress-free because of her. Most recently, during an unexpected pipe burst and flooding at the facility, Brenda truly demonstrated exceptional leadership. Despite juggling multiple customer concerns, operational challenges, and the overall impact of the flooding, she handled everything with remarkable professionalism, efficiency, and calm. How someone responds in a crisis speaks volumes, and Brenda rose to the occasion with grace and competence. She was responsive, solution-oriented, and communicative throughout the situation, ensuring clarity and reassurance every step of the way. Her ability to manage a difficult and high-pressure situation while still treating customers with care and respect was truly impressive. Brenda is the reason I continue to do business with Extra Space Storage. She consistently makes the experience pleasant, positive, and well-managed. Managers like Brenda are a true value-add to any business—she is professional, dependable, and genuinely one of a kind. Highly recommend this location because of her leadership!

Sandra Stahlke

What an extremely, wonderful experience I had! Brenda, the manager, provided me with professional care and was very personable! Brenda answered all my questions, was very patient and overall took very good care of me. This is a long distance move for me and my family, so the less stress possible that we have is a very good thing!

Andrew Hastings

We had the best experience today, Brenda took great care of us. They had some complications with their servers, and she handled it like a pro. If you want to have a great experience I would ask for her everytime.

Thomas Pauly

Brenda has been great to work with. Not only is she super responsive and helpful for her site - she goes above and beyond to be helpful to me with other sites which is beyond her scope of work. A+ customer service