Extra Space Storage - 8773 - Dallas - Banner Dr

Kameron helped me get settled in. Really nice guy. Very helpful. Love the facility. Secure. Very clean. Looks new, but I know it's been there for a few years. Easy processing to get checked in.

I love the security. I appreciate the way the manager controlled the elevators for max efficiency. He showed me how to install the locks. Entire move-in took 1 hour.

Brand new building with very nice units. Unfortunately, the folks who operate the building are more focus on the bottom dollar than their customer. There is a mandatory insurance (approximately $15 - $40) that they recommend you purchase through them. Also, they will recommend that you buy a special lock ($16) through them. There is an admin fee (approximately $30) due upon move in. Lastly, the contract is month-to-month and the manager made it clear that they increase rent at least once a month. I doubt I keep my valuables here more than a year. I could handle the hidden fees, etc. if there were good service, but the primary manager is just sort of a jerk.