Extra Space Storage - 3184 - Duncanville - Highway 67

F B

February 28, 2026

Jo and Gina are wonderful. They are always ready to assist, personable and know me by name. If Jo and Gina leave that facility, I would probably leave as well. Ladies, thank you for your service. Please know you both are very much appreciated.

Brodrick K

Always a pleasure talking to Jo, the property manager, she goes out her way to fulfill the customers requests and the property is always clean. I can't commend enough that she's the epitome of what customer care is and such a lovely personality. Extra space is my storage of choice after returning five years and I can safely say it's second to none!!!

LESLIE GONZALES

December 9, 2025

I pay for 24-hour access to my unit, yet at 2:24 a.m. after finishing a long night of moving out of my house I couldn’t even get through the gate with my truck and trailer full of belongings. I called the customer service line, but they weren’t able to help and told me that managers typically don’t respond to these types of calls. If a facility advertises 24-hour access, it should truly be accessible at all times. Very disappointing experience. I would think twice about renting a unit here.

Triston Matthews2021

Good customer service and overall management. Ive called a couple of times with questions or concerns regarding my unit and my issues have been personally assisted and resolved by JO

Kimberly Glenn

Ms. Jeana and Ms. Jo were two very friendly people. The customer service was great, the service was fast and informative. We thank you ladies so much!!!!