Public Storage - Garland - 406 S Plano Road

med mahdi Hidoussi

November 24, 2025

in october they had their gate network system down and i couldn’t access my unit for 8 days and couldn’t reach management or get any answer. today i received this email “ Hi Mohamed Mehdi, As a benefit to our customers, we routinely do the rounds to make sure each space is properly locked. During our recent inspection, we found that Space D110 was unlocked or improperly locked. Unfortunately, we can’t lock your space for you. Please come to the property as soon as possible to secure your lock — and everything you’ve stored in your space. Always here” and because i’m out of town i sent a friend to check what is going on and he found out that my unit was hit by a car and everything in my unit is damaged. so it’s not a routine check or improperly locked

L M

October 10, 2025

Worse storage unit we have ever rented !! I haven't been able to get into my unit for 4 days since the keypad is offline. This storage takes days to weeks to fix the problem. Same thing happened last month for over a week . I have lost thousands at my business by not being able to get my things out . If your a business person and need access to you're storage don't rent here. I have lost so much money here . Worse part customer service says they can't help and can't give you a day it would get fixed and property management seems like they don't care.

Susan Salerno

Amazing customer service by Reniga! We highly recommend this location. We have interacted with her several times. She is always so helpful, patient, knowledgeable and kind. An incredible employee!!! The best!!!

Bobby

Agent Harrison at the Plano rd facility was very knowledgeable and d I d everything to. make sure my entire purchase went flawless

Anayency Salinas

Harrison was a great help! I really do appreciate him helping us