Public Storage - Houston - 12435 I-10 E Fwy

Christina Nevil

I was going to leave a one star on the lady today that was so unprofessional. I just need you to know that is not how you handle any kind of customer that is already irritated. You could e kindly just let me claim my auction but you couldn’t! You even had my storage treasures account suspended. That is the only website that I trust to buy my auctions that pays my bills. I have a resale store that I’m suppose to have a grand opening too this weekend now I have to find other ways to supply my store. I really appreciate that! I gave you a five star not because you deserve it but because I am the bigger person! I pray blessings over you and your family! I pray that anything I lost money wise today that it gets returned to you not me! I also pray that you will learn compassion and understanding because today you showed none at all! I’m really praying I get a called from upper management so I can claim what I’ve already paid for. Sad because I also rent from public storage and never had my manager even raised a voice to anyone. Maybe she needs to train you! Just saying! God bless you ma’am!

Kima

Public Storage offers clean, secure, and convenient storage units for personal or business use. The facility is well-maintained and easily accessible, with various unit sizes to meet different needs. Staff are friendly, professional, and helpful, ensuring a smooth rental process. A reliable choice for safe, organized, and flexible storage solutions.

Jojo Stasny

Keri was so amazing we had to come back and get a second storage. She made it an easy decision to come get a second one. Her customer service is top notch.

Lois J. Bell

Ms Keri was such a great help. The customer service and recommendations she provided made my rental experience very smooth and less time consuming. Thank you Ms. Keri for all you do!!!

Ryan Stasny

Mrs. Keri was extremely helpful in making our experience getting a new storage seamlessly. Highly recommend.