Public Storage - Houston - 3106 Old Spanish Trail

Teresa Ragland

I have had a unit here for over a year now....and I don't want to go anywhere else! The building is always super clean and well kept! I believe that my belongings are MUCH safer here than they were at some other local facilities. Chyneen has been super helpful in getting the best rate that I can....THANK YOU! I had someone break into my car and take my storage and work keys....Chyneen has also been very helpful with solutions. Don't go anywhere else for your storage needs!

申度

I had a wonderful experience at Public Storage m thanks to Kaitlin and Heather. They were extremely patient, professional, and helpful, and took the time to answer all my questions. Their friendly attitude made the whole process smooth and stress-free. I truly appreciate their help — thank you both so much!

St Davis

January 19, 2026

Horrible storage. I used, today I moved out. Rats are everywhere. So many rats I don't even want the things that I had stored there. Plus this storage went up in price so many times that I would not ever recommend anyone using them. Horrible place, worker are aware of rat infestation and says there is always someone filing claims. Use at your own risk but I would not use them ever again. Employee inside location was apologizing and helpful with information...ladies he called for assistance were inpatient and just rude. I filed a claim because of things eaten and damaged by rats. Horrible, horrible and more horrible

Adrian L

Tiffany is extraordinary and a good person and representation of the company. I'm extremely grateful to have met her. Keep up the good work

Tasha Harris

November 7, 2025

Girl in the office with braids has zero customer service skills. Almost never smiles, is rude and abrupt. My special needs friend moved her things out of storage today. After the storage unit was bone dry I asked for proof that we moved out. She said she couldn’t provide proof because the young ladies name wasn’t on the account. All she had to do was look st the authorized uses and see her name. Beyond that, so you let someone empty out a storage unit without verifying they are authorized? The level of dumb with that lady is more than should be allowed for anyone with a customer-facing role.