Public Storage - San Antonio - 2550 Thousand Oaks Dr

G W

I helped my daughter move in to this storage unit that she found online. Adriana was great in taking care of everything and all the details. Having another couple of units at another Public Storage site, this move in was the smoothest that I’ve experienced. I have had nothing but good experiences with the people that manage these sites and Adriana met and surpassed those expectations. If you’re looking for extra storage, I would recommend looking into Public Storage, they run a good service. And orange is a cool color, helps you find the buildings. Prices are quite reasonable as well.

Renee Walruff

Just got my unit today and Adriana was exceptional, very knowledgeable and helpful with first time use of a storage unit. Highly recommend coming to this location for fast, efficient, and highly enjoyable customer service provided by Adriana!!

Jake Roberts

This was my first time using public storage in a while and I can't say enough on how incredible Jacob was! He really put my mind at ease, as well as helping so much with what would've of been a stressful process if I had done this myself. I could honestly go on and on about his amazing work ethic, his brilliant soul and friendly demeanor. So truly, thank you Jacob!

Doreen McIntosh

I would like to call out Nick! Who works the front desk at this location. This guy helped me in such an exemplary way. He is the fourth representative that I spoke with from public storage concerning a new rental space, and he was the exclusive person who was able to fulfill my request so easily. Since he was the fourth person I talked to, I was definitely grouchy. But he was so friendly that he talked to me out of my bad mood and basically turned my entire day around! If you need to rent, even if you need to rent from a different location as I did, I highly suggest that you call this location and look for Public storages’ friendliest and most competent customer service representative!

John Rodriguez

I want to take a moment to recognize Jacob for the outstanding service he provides. From the very first interaction, it was clear that Jacob truly cares about his customers and goes well beyond what is expected to make sure everything runs smoothly. Jacob is knowledgeable, attentive, and always willing to go the extra mile to help. He doesn’t just answer questions — he takes the time to explain, follow up, and ensure that everything is handled the right way. That kind of dedication makes a world of difference. It’s rare to find someone as dependable and genuine as Jacob. He treats customers with respect and patience, and he consistently delivers a level of service that far exceeds expectations. I always know I’m in good hands when he’s involved. Jacob has turned what could have been a stressful process into a seamless and even enjoyable experience. He is truly an asset to your team, and I hope you know how much of a positive impact he has on your customers.