Southlake Storage

Dai Treona Doty

I rented this storage unit for about 3-4 months. I really didn’t have any issues. I got the unit when they had a deal going on where it was I believe like $20 cheaper for the next 4 months. I will say there was a day where the elevator didn’t work so it made it difficult because I had to go to the other elevator in the front and then walk everything over to the back where my stuff was. It was probably down for a couple days, but they were very quick to get it fixed as well Which of course is a plus. Sometimes there is a wait If you need to go to the office for anything and they aren’t there because they’re upstairs cleaning then there’s a possibility that you would have to wait. There was one day when I waited for about 10 minutes because I was in a rush, but I know that patience is very important and not everything right when you need it. There is always snacks in water in the front office if you ever need it. Parking can be a little bit weird because you’re pretty much blocking someone else’s storage unit, but I didn’t notice that there aren’t many people who come to the building that is using the outside units so it works out. Overall, I believe that this is a great place to store your items. The staff is really nice. And I personally didn’t have many issues. I have more pictures, but they are way too far down in my gallery for me to try to find them. I was able to stack my items from the top to the floor and hit no problems with it. There are plenty of cards to help you move your items from the ground floor to wherever your unit is.

Pam Zeller

Really like Southlake Storage! Personnel very helpful and friendly and most professional! The place is very clean and I --an older woman--feel very safe and secure there with my belongings! This has been the very best storage place that I have ever rented from and I have had to rent a unit for many years either here in Texas or in Az.

Lisa Ann

Mariah is fabulous!!!.. Beyond kind and incredibly helpful!… she is so patient and her staff is beyond wonderful :)… The facility is clean… well lit… & I cannot thank everyone for all the help that they have given to me!… I would definitely recommend Southlake Storage to anyone looking for a great place for your valuables & precious memories:)… Thank you guys :)..

The Eklunds

Due to my initial, intense fear of storing all of my worldly possessions with strangers, I wanted to be very intentional and authentic in this review as possible. Mariah and Patrick are outstanding individuals to work with. My items were stored at the facility for a few months and I had numerous, phone and in person, interactions with the Southlake Storage family. Security controls: After reading horror stories about robberies of spaces at other facilities, I was happy with the quality of renters, well-thought out and air-tight security, and seeing the Southlake Storage family routinely walking the grounds. It’s nice to know that no one without a space on my floor has access and that I will be notified anytime my unit is accessed. On-Boarding: You learn everything you need to know when you initially lease your space, the support (space planning), best practices review, and clear and accurate billing expectations are set and adhered to… NO SURPRISES! Billing: Always accurate and online portal was helpful and convenient. Price: You get what you pay for. End of story. Among the more reasonable units with NO HIDDEN FEES. Community: They often host activities that make it easy to clean out your space, acquire new and interesting items and meet others.

Wendy Provazek

We just rented a unit here and went to check it out. Mariah was awesome. Very helpful and friendly. Location is wonderful, very clean, and we love the security features. We are excited to move in! Highly recommend for clean, secure, and well-priced storage needs.