Extra Space Storage - 7621 - Syracuse - 1700 So

Sharon Clegg

Rachael at Syracuse is well versed, professional, friendly, and helpful. She goes out of her way to make sure your “storage experience” goes smoothly and efficiently. She knows her stuff about storage space verses storage items and is always willing to discuss it with you to make sure you get the “right fit” for your needs. The units are very clean and well maintained. I would highly recommend Extra Space Storage.

Katlin Soucie

In an emergency move, we found safe reliable, and affordable storage at Extra Space Storage in Syracuse. Our unit was temperature controlled and worked great to keep my vinyl records safe. Shoutout to Rachael, she is so patient, kind, and knowledgeable. Likewise, other staff is helpful and there is someone to assist 24/7. Would definitely recommend and will be using these services in the future! Thank you! Best, Katlin.

Ryan Furse

January 20, 2026

Rented a unit for 3 years while we lived out of state. Came back and the entire unit was covered in mice pee and poop. It was a known problem according to an employee. I asked for a letter to provide to my insurance (we have coverage through our renters insurance) and the manager refused. Don rent a unit here unless you want your stuff ruined. Edit: To top it off, I just looked they’re increasing my monthly rate again! Seems like every few months they jack the rate up Edit 2: It gets even better. I called the number in the Google review reply and the store manager brushed me off and told me to call their corporate “representatives.” What a joke of customer service!

Chris

Great storage facility! Very clean facility compared to others!!! Overall great experience and Rachel at the front desk was amazing to work with!

Pablo Zubeldia

Rachael has been awesome! The storage unit is easy to work with, clean, safe, and we've never had any issues. Affordable and high quality -- I can't imagine it getting any better. Rachael was able to help with pricing concerns: a big blessing for our family!