Public Storage - Lorton - 9915 Richmond Highway

Goth-Critic

September 19, 2025

- don't use this place! $1000s ruined - I moved away and had lots of stuff I had to keep in the area for about a year. After going to grab all my stuff out of the unit, almost everything had mold on it.. I had to throw away so much stuff including 2 coats which were $800 each, computer monitor, Dolly's, suits, cloth wagon, and much more. Insurance didn't cover it. After a few weeks I was offered $250 but I had to pay $150 as a deductible which I didn't do cause hats dumb . So much stuff was ruined from using this place don't pay for a unit here . The same day 2 others were moving out and said they had it happen as well . - staff and management suck. - place is dirty and the inside units have mold. - no onsite trash for small stuff to throw away. - leaving or even coming here is so inconvenient and hard due to traffic. - lots of the units are uneven and raised up a foot or so. If you're looking to store heavy items good luck. - just stay away from this location.

Charles Purcell

The customer service here is amazing! When we got there I was not happy with the unit they assigned me in the online booking so Muneeb Ali showed me 2 more on the ground level and got us a great price. I really appreciate all his help.

Eric Johnson

February 14, 2026

I started with a promotional monthly rate of $29, which then went up to $55. Then they jacked it up to $72. Usually, I'm very much a "things cost what they cost" kind of guy, so if this went up a few bucks because of inflation, so be it. But this was so obviously a bait-and-switch that it's very annoying. The "standard price" is $36 a month, according to the Public Storage web site (see the top listing in the attached screenshot). If I wanted to upgrade to a ground-floor unit (bottom listing), the "standard price" is $51 a month. So why is my next bill $72? I have no problem with anything other than these shady pricing practices. The facility itself is fine, and I have never had a problem with it. It's hard to cross Route 1 when you're going southbound, but I knew the location when I rented there.

Saba Reaz

Muneeb is providing top notch customer care. Just make sure to call ahead to set an appointment as the property managers may have to cover multiple locations. My rent went up and Mr.Khan was able to bring it down for next few months. The facility is clean.

Manuel Romero

I have a great experience with really good service with Mr. Ali i really recommend this location for rent.