Public Storage - Mechanicsville - 8016 Rutland Center Blvd

Daniel Johnson

Nalese is just the absolute best.. The storage closed at 5 but I was 10 minutes behind and she still took care of me on the day after Christmas no less. Great experience. I will always get units here and I will always look for her to help.

Kris Glidden

December 9, 2025

This Public Storage location has been a major disappointment. When it snows, the lot is never cleared and there’s never any ice melt put down—one of us even slipped and fell because of it. The security keypad has been broken for months, so the doors stay open—zero security. There is never anyone in the office, and getting a call back is nearly impossible. To make matters worse, our unit price has almost doubled in the last two years. The overall experience has been unsafe, unresponsive, and overpriced. I wouldn’t recommend this facility to anyone. Would give zero stars if I could.

blue Sugar fairy

September 22, 2025

I was sent a notice that I " moved out " of my unit and owed a huge balance that needed to be paid. I was not even 30 days behind on my rental I gave a partial payment. When I call I am told that my things were auctioned off the day before and to contact the property management to pick up the rest of my belongings. Per the rental agreement I was to be notified before this happened so that I would have time to settle any debt before these steps are taken. The next steps I was told to take was to call the property manager, and the expectation was a call back. I received instead an email correctly following their own policy. While I feel this is a result I can deal with, I do not think I will continue to do business with this company, who also price gouges by way of multiple late fees within a month, extra charges they are not up front with, and lack of having an employee available during normal office hours. To take it one step further the management was rude the one time I did speak with her. I can only hope she is reprimanded for her unscrupulous business tactics. I feel it was done with intent to bully for a monetary result. The misinformation provided was another awful reflection on how this company does business.

Shannon Evans

November 18, 2025

I’m sitting out here trying to put my stuff in storage. They close at 9pm but I’ve been out here since 8pm. The box to get inside the building is “out of order” and the employee told me two weeks ago that we can’t enter the building using the app and that she never heard of that feature. Now I’m sitting out here in the cold with my friend and my son to move our belongings and they’re not answering. I call bs. It’s not even 9pm. I’m paying for this storage, I should be able to have access during the hours it says I can access my unit. I’m HEATED.

Paul Foster

Nalease was super helpful getting my unit account corrected and answering all the questions I had.