Extra Space Storage - 1573 - Newport News - J Clyde Morris Blvd

Kendra Davis

Rick was incredibly helpful and kind on numerous occasions! His customer service truly stood out, and he consistently went out of his way to make things easy. Because of him, my experience was very positive.

Melinda Lawson

I just had the most amazing interaction with the women who die my move in paperwork! I believe it was christina? She was considerate, accommodating,. Very welcoming and after a long day moving it was refreshing to stop and have a great interaction with someone who gets it ☺️ Thank you so much! ❤️

Braydon Young

We stopped in today to get a storage unit, and Rick was absolutely amazing! He was super friendly, very helpful, and made the whole process quick and easy. It was a great experience from start to finish. He helped us find exactly what we needed and provided excellent customer service the entire time. Highly recommend working with Rick if you need a storage unit!

Kayla Cosentino (Freyaa)

I was there all day on the 22nd. Two trips and on the 2nd trip I left my keys. The gentleman in the office (I am sorry I don’t have his name) But he was so helpful, was able to get me into my unit and get a new lock for it! He was so pleasant, helpful, and kind. I really appreciated it cause that was was a rough one !

Ashley Parent

couldn’t be happier with my experience at Extra Space Storage on J. Clyde! The facility is clean, secure, and easy to access, but what really made the difference was the customer service. Rick is absolutely amazing. He was patient, knowledgeable, and went above and beyond to help me find the perfect unit. He answered every question, explained pricing clearly, and made the entire process smooth and stress-free. It’s not often you come across customer service this good—he genuinely cares about his customers. If you need storage, this location is the place to go. Five stars all the way, and a huge thank-you to Rick for making everything so easy!