Extra Space Storage - 1581 - Newport News - Tyler Ave
Key Features
- Climate Controlled
- 1st Floor
- Interior
- Climate Controlled
- 1st Floor
- Interior
- Climate Controlled
- 1st Floor
- Interior
- Drive Up Access
- Climate Controlled
- 1st Floor
- Interior
- Climate Controlled
- 1st Floor
- Interior
- Climate Controlled
- 1st Floor
- Interior
- Drive Up Access
- Climate Controlled
- 1st Floor
- Interior
Facility Overview & What to Expect
Verified Customer Reviews
Excellent Customer Service! I had a great experience with Extra Space Storage thanks to Ms. Tasha, who walked me through every step of the process. She was professional, patient, and incredibly helpful, making everything easy and stress-free. She took the time to answer all of my questions and ensured I understood my options. The facility was clean, secure, and well-maintained. Outstanding customer service. I highly recommend Extra Space Storage, especially if you have the pleasure of working with Ms. Tasha!
Off to a bad start. The website makes it seem like you can do everything you need to do without human involvement. This is not the case. The make you come to the office during business hours where even during business hours no one was there to recieve and help me. Theres a ring cam you can press thats supposed to get you helped, it goes to voicemail. So your tjere with your vehicle loaded to the brim with stuff to put into your new unit and your sitting there looking silly. When finally getting a person on the phone she semed to think i was supposed to be able to read the be back later sign on the door on the website or from my house. If somewhere it was mentioned that the office attendant takes a lunch break at 130pm i wouldnt have come. The email says ANY time during business hours up until close at 530 on saturday. I need this stuff in storage im leaving down and they arent open on sunday. Be prepared to have a half hour of your time subtracted off of your life while you wait. Had i know all this i would have rented elsewhere. The reviews seemed positive. If my experience improves i will update this review. So far im regretting the decision though. I hope to be suprised when i go back
Jonathan was amazing! Immediately made me feel like my things were in good hand! Gave me different payment option and hooked me up with awesome discounts!
Tasha was so helpful. She got me in and processed an on my way. Showed how to use the app and everything. Very pleasant attitude she was awesome!!! We more Tasha’s in customer service for sure!!!!
Toshia was absolutely amazing & had great patience with us! Very impressed with this place!
How Renting a Self Storage Unit Works
There are two time-saving ways to rent self storage space at this facility:
Reserve your unit online today and head straight to your unit on move-in day.
Reserve for free with no payment required until you sign your lease on move-in day. Lock in your rate without even entering your credit card information.
Cancel or update anytime, no strings attached
Move in and get organised!