Public Storage - Roanoke - 2129 Dale Ave SE

Nick

Chris was super helpful and prompt. He added another bait trap to our unit. Just in case. He was friendly and personable. My interactions with Doug and other staff members is also pleasant.

Stephanie Law

Douglas is very helpful, and patiently works with you to stay current on your payments/keep your unit, by staying in contact. He cares about his customers, and makes sure that you have the information you need, in order to have the best experience possible.

Jazzy Spencer

I have been impressed with the secure storage provided by Public Storage, which has safeguarded my clothes and other possessions. The customer service team has consistently demonstrated a high level of professionalism, offering expert guidance and assistance whenever required. I highly recommend this storage facility. Couldn’t thank ya’ll enough as well please give Douglas a raise for helping us today he is the best 🙂!

Adren B.

January 7, 2026

Picture below I have taken five different times over weeks but I'm only showing one, this place consistently smells like urine it is not temperature-controlled it is either too hot or too cold. It is never clean, the manager is never anywhere to be found to ask questions Like why isn't your elevator certificate valid or why does your elevator sound like it's going to break every time it's used? Twice when I have gone here (before we moved our stuff out) there was people's stuff just on the floor. Nobody around stuff just left about like a toddlers room. Our very 1st time going we were met with the manger( yes the same one who is never to be found unless they're up on the top balcony smoking and then act like they can't hear or see you) YELLING AND DEGRADING an associate a young blonde girl. This place is a dump, in the complete sense of the word.

Mila Cosentino

Douglas was amazing! He came and helped us right away and made it a great experience. I feel safe with my belongings in this storage.