Public Storage - Bellevue - 12385 Northup Way

Alyssa Haywood

Jose is one of the best customer service employees I have ever met. I had troubles with 3 different call center people trying to make a reservation. They all made on but when I got her Uhaul full he couldn’t find the reservation numbers. We called to line again they were no help . He finally said hang up and he helped me grab a unit my size and the day of. He is amazing he as a manger manages two properties over 3000 units alone he goes back and forth hard working and I hope when you see him you give him respect he deserves. He is definitely humble I’m so thankful he was here. Or I would have to wait for two days to find a unit would have cost me more money .

Barb Patterson

January 22, 2026

I signed up for a storage unit online and went into the office a few days later. Jhon was very helpful in getting the rental agreement finalized. He escorted me to where the unit is located and showed me how to use the lock. My unit is clean and easily accessed through two doors. I've come and gone from the facility countless time since storing my belongings 3 months ago. I'm impressed with the value I get with Public Storage. Thank you!!

Laura W

Today Jose answered all the our numerous questions and we left with a new unit reserved! The unit was already clean and ready for us. We were lucky and thankful to have been helped by Jose! He even speaks Spanish. Our experience at Public Storage was superb thanks to Jose!

Eric Swensen

Jose has been very helpful and has explained everything very well. He is very accommodating and had set my BBB unit up well. I appreciate his helpfulness and service.

Aaron Danker

The experience was great with Jose. They kept my 35 foot luxury R. V trailer, safe for almost 4 months here.