Sound Storage of Lynnwood

I have been with this facility for over a year. Anytime I have a problem, going to be a little late on payment or questions, Rachel is always so helpful, so quick to respond, always has a resolution for me, never get a "I'm not sure ..." and is always so friendly when I see her. If she isn't in the office laughing and being so kind and welcoming to the customers, she's always sweeping or wiping down elevators and bathrooms. She is the main reason I have stayed even though I have moved 3x further away from the unit that I started at and the prices have gone up considerably. I just don't want to go to a different storage place and lose Rachel as my go to helper. She's the best! I wouldn't stay there if she wasn't there. I have 4 other storage facilities literally on the same main road I live on between here and my house. I could easily move my stuff in one afternoon to be 30 seconds from my house in a closer facility and have all my things closer to me but that means I wouldn't have Rachel to call if I need help with something.

Squeaky clean, modern, climate-controlled, good lighting! Love the one-time free use of the moving truck. We'll definitely use it when we clear out our unit, and it's a reasonable price for other uses. Staff is friendly and efficient. It feels very secure.