Speedway Storage

Trailers are parked "wherever" in an open field. Access hours on the weekend are Saturday 9am - 5pm, closed on Sundays. We arrived at 9:15am on a Saturday. The gate was padlocked. My 3 calls to the office, which opened at 8am, went to voicemail and were unreturned. While trying to access our travel trailer, another customer arrived and said he couldn't get in for the last 3 days. We should be able to access our own property during access hours. There is a Protection Fee of $13 per month even though our trailer is insured. Looking at a couple of other reviews, their trailers were broken into and vandalized so idk what the fee covers. We are reserving a spot in another storage facilty and leaving Speedway Storage immediately. That is, if we can access our travel trailer to remove it.