CubeSmart Self Storage - Warrensville Heights

The gentleman that assisted me was very knowledgeable and helpful with helping me make the right decision for what I needed. I would highly recommend your storage facility.

I made a reservation online and did not get a follow-up appointment to have the paperwork done. When I arrived at 3:30 there was a notice on the door saying that the manager would be back at 4:15. 4:15 we go and check the door and the sign now says that they would return at 5:45 with the place closing at 6:00 p.m. so we sat there until a little after 5:00 and then finally I saw someone with a clipboard walking around so I drove over and asked her if they worked there and they said yes they do and I said well I needed to get in my storage unit and she explained to me that she was the only person on the property and that we should have drove around to find her in order to do the paperwork...really? I don't rent storage units every day of the week so how am I supposed to know that there's not going to be personnel in the office of a business and that you have to drive around the property to find them to do their job so that was unsatisfactory.. then, since we did not provide our own locks which we were not aware that we had to that was another $30 then we were told that we have to have renters insurance which was another $12 so instead of the $110 that I thought the unit was going to be came out to 161 my advice to people make sure you budget extra because they'll find ways to charge it and if there's nobody at the office drive around and look for them LOL. The area itself has lots of dirty garbage piled up all over in the middle of the parking lot is basically a dead tree in all of its limbs so you have to drive around and avoid that the exit doesn't work you have to go in and out of the same entrance so if somebody's coming in you have to wait so they can come in and you can go out I'm already in there and I'll use it but it is not the best experience that I have and if I were to recommend people I would say go somewhere else.

My check in was fast and customer service was amazing. My storage unit was clean and ready for me to move right in. The price was excellent compared to others in the area. Iﾃ｢竄ｬ邃｢m completely satisfied with my cube.